Parker Software Forum http://www.parkersoft.co.uk/forum/ This is an XML content feed of; Parker Software Forum : Last 10 Posts Tue, 18 Jun 2013 07:45:27 +0000 Thu, 13 Jun 2013 22:18:40 +0000 http://blogs.law.harvard.edu/tech/rss Web Wiz Forums 9.64 30 www.parkersoft.co.uk/forum/RSS_topic_feed.asp Parker Software Forum http://www.parkersoft.co.uk/forum/forum_images/PSLSmall.bmp http://www.parkersoft.co.uk/forum/ Product Feedback : Email2DB Feedback (large) http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8816&PID=20229#20229 Author: peterro
Subject: Email2DB Feedback (large)
Posted: 13 Jun 2013 at 10:18pm

One more.

  • The scroll left/scroll right buttons at the bottom of the Message store doesn't seem to do anything. The messages are in groups of 500. The only way I can see the groups further to the right is to expand the window.
]]> Thu, 13 Jun 2013 22:18:40 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8816&PID=20229#20229 Scripting : Replace http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8821&PID=20228#20228 Author: ashlok
Subject: Replace
Posted: 13 Jun 2013 at 9:07pm

It took me a solid week to figure this one out but figured I would post to help others.
I had never done VB scripting before using this program and didn't see anything in these forums.

VBS Replace ALPHA and certain SYMBOL characters.
Below is an example will bring up a message box with the results for testing.
In this case I was trying to clean up a STRING field to have only NUMBER and DECIMAL.
From: "-- $1,906.32"
To: "1906.32"


Sub Main ()
Set objRegEx = CreateObject("VBScript.RegExp")

objRegEx.Global = True
objRegEx.Pattern = "[^0-9.]"

strSearchString = "ABCDEFGHIJKLMNOPQRSTUVWXYZ1234567890abcdefghijklmnopqrstuvwxyz!@#$%&*(_+.,"

strSearchString = objRegEx.Replace(strSearchString, "")

MsgBox (strSearchString,,testing)

End Sub


Code actually used in the extract for my field.

Sub Main ()
Set objRegEx = CreateObject("VBScript.RegExp")

objRegEx.Global = True
objRegEx.Pattern = "[^0-9.]"

Email2DBExtract = objRegEx.Replace(Email2DBExtract, "")

End Sub


Edited by ashlok - 14 Jun 2013 at 3:25pm]]> Thu, 13 Jun 2013 21:07:04 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8821&PID=20228#20228 WhosOn General : Real Time Chat Report http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8820&PID=20227#20227 Author: Hockey Puck
Subject: Real Time Chat Report
Posted: 07 Jun 2013 at 8:04pm

I will wait and look at what you advised when we take chat live on Tuesday.  However, we are looking for something that shows the information you suggested and a little more.  For example, chats waiting, time they have been waiting, etc..

]]> Fri, 07 Jun 2013 20:04:10 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8820&PID=20227#20227 WhosOn General : Real Time Chat Report http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8820&PID=20226#20226 Author: Liam
Subject: Real Time Chat Report
Posted: 07 Jun 2013 at 6:24pm

Hello,

What kind of information do you want to see?
There is the "Chatting Visitors" part of the WhosOn Client which reports the total number of current chats and who is chatting to whom. This part of the Client window could be made larger or to take up the vast majority if the Client screen if you wanted it visible on board.

Beyond this there aren't any other Real Time chat statistics available out of the box but this would potentially be developed through a professional service - http://www.whoson.com/professionalservices.aspx]]> Fri, 07 Jun 2013 18:24:18 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8820&PID=20226#20226 Product Feedback : Email2DB Feedback (large) http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8816&PID=20225#20225 Author: peterro
Subject: Email2DB Feedback (large)
Posted: 07 Jun 2013 at 5:56pm

Excellent. Will these be reviewed for future addition? I also have one addition.

When switching between the "Service Status" and "Accounts & Triggers" tab, the previous view is not maintained on the Triggers tab. When I switch to the Service Status tab, I usually select the 'message processor server log' tab to watch the running log. If I switch to the Triggers tab and back, I return to the same log window view. When on the Triggers tab, I'm typically working with a trigger (highlighted) in one of the accounts. When I switch to Service Status and back to Triggers, my view changes to the top level accounts view. I then have to open the account and scroll through my triggers to re-highlight the one I previously had. This is pretty annoying.

Thanks again.
]]> Fri, 07 Jun 2013 17:56:43 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8816&PID=20225#20225 Product Feedback : Email2DB Feedback (large) http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8816&PID=20224#20224 Author: Stephen
Subject: Email2DB Feedback (large)
Posted: 07 Jun 2013 at 3:55pm

thanks this is great feedback.]]> Fri, 07 Jun 2013 15:55:26 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8816&PID=20224#20224 WhosOn General : Real Time Chat Report http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8820&PID=20223#20223 Author: Hockey Puck
Subject: Real Time Chat Report
Posted: 07 Jun 2013 at 2:15pm

Is there an out of the box or a way to create a report that only shows the chat information in a real time fashion?  This would be something similar to how phone systems report on the status of the agent, items in queue, etc..  We want to display this data on our call center boards so that our agents can have a point of reference for chat volume, etc.]]> Fri, 07 Jun 2013 14:15:37 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8820&PID=20223#20223 WhosOn General : Server Errors http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8819&PID=20222#20222 Author: Liam
Subject: Server Errors
Posted: 06 Jun 2013 at 8:07pm

Hello,

I believe this issue was fixed in the version that you have stated as your Server Build.
If this happens again after you performed the steps that seem to have fixed the issue, please let us know.]]> Thu, 06 Jun 2013 20:07:57 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8819&PID=20222#20222 WhosOn Chat Setup Topics : Database setup error http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8815&PID=20221#20221 Author: Liam
Subject: Database setup error
Posted: 06 Jun 2013 at 8:05pm

Hello,

I have also located this line in the Create script and have sent this onto our development team, thank you for reporting this.]]> Thu, 06 Jun 2013 20:05:03 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8815&PID=20221#20221 Email2DB Version 3 : nested if then else bug? http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8817&PID=20220#20220 Author: Liam
Subject: nested if then else bug?
Posted: 06 Jun 2013 at 7:18pm

Hello,

Thank you for submitting your ticket, I have replicated this problem in my own environment and reported to our development team, this should be resolved in the next service Pack.

Edited by Liam - 06 Jun 2013 at 7:19pm]]> Thu, 06 Jun 2013 19:18:53 +0000 http://www.parkersoft.co.uk/forum/forum_posts.asp?TID=8817&PID=20220#20220