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Feature Request-Number in queue |
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matrixIII
Professional
Joined: 21 Jul 2008 Posts: 68 |
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Topic: Feature Request-Number in queuePosted: 12 Sep 2008 at 4:07pm |
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It would be nice to show to the user like "You are number 4 in the queue", based on how many other chat requests are waiting for that department.
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Daniel
Admin Group
Technical Director Joined: 19 Dec 2006 Location: Stoke-on-Trent Posts: 875 |
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Posted: 15 Sep 2008 at 9:01am |
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At the moment, there isn't the "queueing" functionality -- if operators are busy then the chat isn't queued. This feature will be added in a later version.
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Daniel Tallentire
Support Parker Software |
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