Parker Software Ltd Homepage
Forum Home Forum Home > Email2DB Email Parser > Product Feedback > Feature Requests
  New Posts New Posts RSS Feed: Send error messages to users
  FAQ FAQ  Forum Search   Calendar   Register Register  Login Login

Send error messages to users

 Post Reply Post Reply
Author
Message
Nobbydoe View Drop Down
New User
New User


Joined: 14 Feb 2012
Posts: 4
Post Options Post Options   Quote Nobbydoe Quote  Post ReplyReply Direct Link To This Post Topic: Send error messages to users
    Posted: 02 Apr 2012 at 11:18am
Hello,
 
frequently we have an error when updating our CRM system. This could be any number of things, but the user never sees the error.
 
The email2DB log shows the error, but there is no way to send this back to the user - which means, for every error, someone has to log into the console to find out what went wrong.
 
Can we please have some way to have the error from any process available so that we can include this in the response to a user.
 
Many thanks,
 
Nobby Clarke
Back to Top
Stephen View Drop Down
Admin Group
Admin Group
Avatar

Joined: 21 Oct 2005
Location: Stoke on Trent
Posts: 1415
Post Options Post Options   Quote Stephen Quote  Post ReplyReply Direct Link To This Post Posted: 04 Jun 2012 at 11:17pm
Hi Nobby,

You can enable the 'Send Trigger Errors' option in the program settings. This will send any trigger errors - and a complete log of the trigger execution to the admin user.

We will also add a Trigger_Log built-in field. This will enable you to create your own error handling in the trigger and send the details via the send email action.

Steve
Back to Top
 Post Reply Post Reply

Forum Jump Forum Permissions View Drop Down



This page was generated in 0.143 seconds.
These are the forums for Parker Software, developers of Live Chat Software: WhosOn and Email Automation Software: Email2DB.