Rolling back from V3 to V2

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   I am preparing to update our live environment to version 3 from version 2. We are current on our maintenance and so will be generating a new serial number from our version 2 serial number. In the event something goes amiss, I need to be able to swiftly rollback to version 2. 

If something did go wrong after installing version 3, would it be possible for me to simply uninstall version 3 and then reinstall version 2 and register it using the version 2 serial number?

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mcgjbm2010 Members Profile Send Private Message Find Members Posts Add to Buddy List New User Joined: 20 Jul 2011 Location: Central US Posts: 10	Post Options Post Reply Quote mcgjbm2010 Report Post Quote Reply Topic: Rolling back from V3 to V2 Posted: 01 May 2012 at 6:06pm
	I am preparing to update our live environment to version 3 from version 2. We are current on our maintenance and so will be generating a new serial number from our version 2 serial number. In the event something goes amiss, I need to be able to swiftly rollback to version 2. If something did go wrong after installing version 3, would it be possible for me to simply uninstall version 3 and then reinstall version 2 and register it using the version 2 serial number?

Stephen Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Admin Group Joined: 21 Oct 2005 Location: Stoke on Trent Posts: 1392	Post Options Post Reply Quote Stephen Report Post Quote Reply Posted: 01 May 2012 at 7:02pm
	Yes - the V2 MetaData and MessageStore database are left in place. You can run V3 in evaluation mode for 30 days before you need to generate a new serial. You can use this time to verify the V3 install and migration has gone ok. Steve

mcgjbm2010 Members Profile Send Private Message Find Members Posts Add to Buddy List New User Joined: 20 Jul 2011 Location: Central US Posts: 10	Post Options Post Reply Quote mcgjbm2010 Report Post Quote Reply Posted: 01 May 2012 at 7:14pm
	Ok. This brings up one other question only vaguely related question. Once I have successfully migrated my message store and settings and I am happy with the outcome, would it hurt anything to delete the databases called "Email2DB" and "Email2DB_MetaData"? I would be using the default database names, hence there is a "Email2DBV3" and Email2DBV3_MetaData".

James Horton Members Profile Send Private Message Find Members Posts Visit Members Homepage Add to Buddy List Admin Group Technical Support Joined: 01 Jun 2009 Location: Stoke-on-Trent Posts: 277	Post Options Post Reply Quote James Horton Report Post Quote Reply Posted: 25 May 2012 at 1:48pm
	This should be acceptable to do once you have confirmed that the system is successfully operating using your Version 3 configuration.
	Best Regards, James Horton Technical Analyst Parker Software

mcgjbm2010 Members Profile Send Private Message Find Members Posts Add to Buddy List New User Joined: 20 Jul 2011 Location: Central US Posts: 10	Post Options Post Reply Quote mcgjbm2010 Report Post Quote Reply Posted: 25 May 2012 at 5:06pm
	Excellent. Thank you.