|
Incoming from other server requires authentication |
Post Reply 
|
| Author |
 Share Topic Printable Version Google Delicious Digg StumbleUpon Windows Live Yahoo Bookmarks reddit Facebook MySpace Newsvine Furl Topic Search  Topic Options
|
garylm 
New User 
Joined: 06 Jul 2010 Location: Seattle Posts: 26 |
 Post Options
 Quote Reply
 Topic: Incoming from other server requires authenticationPosted: 07 Jun 2012 at 9:01pm |
|
We have fought this for a week and now learned enough to test with telnet. If we telnet we can connect, but any attempt to send will be rejected with a 530 Authentication required. Server is set to Allow Authentication.
Here is a bounce from our primary domain. This is the mail delivery agent at messagelabs.com. I was not able to deliver your message to the following
addresses. <expose@fox.cascadeseattle.com>: Connected to 67.136.248.232 but sender was rejected. Remote host said: 530 Authentication required |
|
|
Gary Miller
|
|
 |
|
|
Stephen
Admin Group 
Joined: 21 Oct 2005 Location: Stoke on Trent Posts: 1389 |
Post Options
Quote Reply
Posted: 19 Jun 2012 at 9:22am |
|
Is this telnet'ing against the Email2DB Mail Server?
What is the response from telnet when you open the port? And are you doing it on the localhost? Steve
|
|
|
|
|
garylm
New User
Joined: 06 Jul 2010 Location: Seattle Posts: 26 |
Post Options
Quote Reply
Posted: 19 Jun 2012 at 5:20pm |
|
Not sure of your question.
>>
What is the response from telnet when you open the port?
If I telnet to the static IP or to localhost, I get the same results. The Email2DB server gives the responses above. It is clearly rejecting all attempts to forward from any other mail server by requiring authentication. I have it set to "Allow Authentication". Should we remove any authentication & just turn on reverse DNS checking? |
|
|
Gary Miller
|
|
|
|
|
Stephen
Admin Group
Joined: 21 Oct 2005 Location: Stoke on Trent Posts: 1389 |
Post Options
Quote Reply
Posted: 19 Jun 2012 at 7:44pm |
|
Is the To Address assigned to an Email2DB Account or User?
If not - Email2DB will not relay the message unless the sender IP has been added to the Trusted Hosts list. Steve
|
|
|
|
|
garylm
New User
Joined: 06 Jul 2010 Location: Seattle Posts: 26 |
Post Options
Quote Reply
Posted: 19 Jun 2012 at 8:53pm |
|
Steve, I am not sure why I am having dificulty getting this explained. My original post basically answers it all. (it said telenet, it said static IP, its shows the response that an external mail server receives, it is a valid account on email2DB. Yes the email address is assigned to a user account. I can access the account with Thunderbird.
- I can send to the account from a script with user@domain.com and a password. *** What does not work is an email from any other server to user@domain.com. Email2DB refuses indicating that authentication is needed. |
|
|
Gary Miller
|
|
|
|
|
Stephen
Admin Group
Joined: 21 Oct 2005 Location: Stoke on Trent Posts: 1389 |
Post Options
Quote Reply
Posted: 20 Jun 2012 at 8:45am |
|
Hi,
Please contact the support desk and open a support ticket - as they will need to see your settings. There will be some reason for it - since its not a generic issue with the Email2DB mail server. As you said it should be working - I was simply trying to get more info Steve |
|
|
|
|
Post Reply
|
| Forum Jump | Forum Permissions You cannot post new topics in this forum You cannot reply to topics in this forum You cannot delete your posts in this forum You cannot edit your posts in this forum You cannot create polls in this forum You cannot vote in polls in this forum |
