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WhosOn ReReading Log File

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bwallacejr View Drop Down
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Joined: 22 Jun 2007
Location: AustinTX
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Post Options Post Options   Quote bwallacejr Quote  Post ReplyReply Direct Link To This Post Topic: WhosOn ReReading Log File
    Posted: 28 Jun 2012 at 3:06pm
We use WhosOn  Installable V5 and just moved to a Windows 2008 Server from 2003.

The move went well, I followed the WhosOn server move documentation (thank you very much).  We currently use Log Files for Visitor Tracking.

While WhosOn seems to be running well, several times a day it seems to re-read the log file for the day.  I say this because on the Client, the Current Visitors window is suddenly inundated with Visitors that disappear in a few moments. Any ideas about what could be causing this.

Bennie Wallace
www.tapeandmedia.com

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James Horton View Drop Down
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Joined: 01 Jun 2009
Location: Stoke-on-Trent
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Post Options Post Options   Quote James Horton Quote  Post ReplyReply Direct Link To This Post Posted: 16 Jul 2012 at 4:58pm
This was resolved in a release of WhosOn 2011 that added full support for IIS 7 log files. If you have current support in place then please update to the WhosOn 2012 Q1/Q2 product.
Best Regards,

James Horton
Technical Analyst
Parker Software
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bwallacejr View Drop Down
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Post Options Post Options   Quote bwallacejr Quote  Post ReplyReply Direct Link To This Post Posted: 26 Jul 2012 at 3:27am
Thanks James,
 
I did install WhosOn 2011 and the re-reading issue has been resolved.
 
Best Regards
Bennie
www.tapeandmedia.com
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