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How to get "Chatting Visitor" window back?

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NathanS View Drop Down
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Joined: 09 Aug 2018
Location: UK
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Post Options Post Options   Thanks (0) Thanks(0)   Quote NathanS Quote  Post ReplyReply Direct Link To This Post Topic: How to get "Chatting Visitor" window back?
    Posted: 09 Aug 2018 at 8:49am
I've shut this box down by accident and unable to open it back up. 

I've a previous post about this that mentioned active chat line, but can't see that either.

where do i click to find this? and bring it back up?
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benjamin wilshaw View Drop Down
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Joined: 29 Jun 2017
Location: Stoke-on-Trent
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Post Options Post Options   Thanks (0) Thanks(0)   Quote benjamin wilshaw Quote  Post ReplyReply Direct Link To This Post Posted: 09 Aug 2018 at 10:31am
Hi Nathan,

Hi Nathan,

Within the WhosOn 2016 Classic client the Chatting Visitor line is circled in red below. Simply double click on the visitor who has initiated a chat and it will open/re-open the chat window.



If there is no entries in this area then there are no active chats. 

Kind Regards,
Ben
Technical Support
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