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Printing Attachments - periodic failure

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CCDHelpDesk View Drop Down
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Joined: 24 Apr 2018
Location: Seattle
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    Posted: 08 Nov 2018 at 11:17am
One of the trigger steps we have after picking up an email is to print the attachment.  The attachment is a PDF and is sent to a network printer.

Occasionally when the print job executes the pages print out blank.  This occurs randomly and I have yet to track down any single consistent root cause.

Any suggestions?


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paul.oconnor View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote paul.oconnor Quote  Post ReplyReply Direct Link To This Post Posted: 13 Nov 2018 at 8:45am
Hello,

Please reach out to us via our regular support channels in order to thoroughly investigate this issue.

Support Channels:
Ticket- support@parkersoftware.com
Phone- 18006807712

Regards,
Paul 
Paul O
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