Parker Software Ltd Homepage
Forum Home Forum Home > ThinkAutomation Business Process Automation > ThinkAutomation Version 4
  New Posts New Posts RSS Feed - Getting .msg format files as such
  FAQ FAQ  Forum Search   Events   Register Register  Login Login

Getting .msg format files as such

 Post Reply Post Reply
Author
Message
sumadevi View Drop Down
New User
New User
Avatar

Joined: 27 Aug 2019
Location: India
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote sumadevi Quote  Post ReplyReply Direct Link To This Post Topic: Getting .msg format files as such
    Posted: 27 Aug 2019 at 12:54am
We have TAv4 installed in the server and we are able to process the .eml files and .msg files attached with the mail. In the case of .eml files, the same .eml file which the user sends as an attachment, is processed in the ThinkAutomation. So if we want the .eml file to download from TA server, then we can get the same file (in the same format) as we send. But in the case of .msg file, ThinkAutomation converts the file to .eml before processing. 

Now for the application integration, we needs to get the .msg files for downloading. Can we get the .msg file as such from the ThinkAutomation(without converting to .eml)?
Back to Top
Biker-Jim View Drop Down
Admin Group
Admin Group
Avatar

Joined: 11 Nov 2016
Location: Terra
Points: 142
Post Options Post Options   Thanks (0) Thanks(0)   Quote Biker-Jim Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2019 at 6:00am
If you find one of these messages in your 'View Process Messages' in Thinkautomation, and find one of these messages that has an MSG attachment, does the MSG attachment show as an MSG in that part of ThinkAutomation?
Back to Top
sumadevi View Drop Down
New User
New User
Avatar

Joined: 27 Aug 2019
Location: India
Points: 3
Post Options Post Options   Thanks (0) Thanks(0)   Quote sumadevi Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2019 at 6:46am
No. The attached .msg file will be shown as .eml in ThinkAutomation. 
The issues is that when we attach any of the .msg files to ThinkAutomation, that will be converted to .eml for further processing. We need to get the original .msg file.
Back to Top
paul.oconnor View Drop Down
Admin Group
Admin Group
Avatar

Joined: 14 Dec 2015
Location: US
Points: 41
Post Options Post Options   Thanks (0) Thanks(0)   Quote paul.oconnor Quote  Post ReplyReply Direct Link To This Post Posted: 27 Aug 2019 at 8:32am
Hello Sumadevi,

ThinkAutomation only process messages in .eml format, meaning all incoming message source will be converted to .eml format prior to processing. Since you require .msg format and it's an attachment, you will need to first save the .msg attachment on a local directory on the server, so it can be accessed.

If you are looking for the original email message that contains the .msg attachment in a .msg format, this will need to be gathered from the original message source, eg. IMAP, Exchange. 
Paul O
Back to Top
 Post Reply Post Reply
  Share Topic   

Forum Jump Forum Permissions View Drop Down

Forum Software by Web Wiz Forums® version 11.05
Copyright ©2001-2016 Web Wiz Ltd.

This page was generated in 0.086 seconds.