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Email Attachments

Printed From: Parker Software Ltd
Category: ThinkAutomation Business Process Automation
Forum Name: General
Forum Description: Email2DB is an advanced email parser and automation solution.
Printed Date: 23 Aug 2019 at 9:24pm
Software Version: Web Wiz Forums 11.05 -

Topic: Email Attachments
Posted By: ZekelmanEDI
Subject: Email Attachments
Date Posted: 25 Aug 2017 at 7:19am
In the past we have used your tool to extract a .csv file attachment from an email for processing.  Our customer that was sending us this data changed their process and now they send us an email with an email attached and within that attached email is our .csv file we need to process.  Can Think Automation extract an attachment from an email attachment like this?

Posted By: Daniel Horton
Date Posted: 25 Aug 2017 at 7:30am
Hi ZekelmanEDI,

Yes it would be possible, though you would need to save the attached Email using Process Attachments to a folder and then use a File Pickup account type, to read in the file structure saved Email. You would then be able to run your previous actions. 

Alternatively, you could take the CSV and save that to a folder and use the Excel/CSV account type to read the file directly. 

The choice is for you to decide, but it sounds like it can be solved with further configuration.

Best Regards,

Daniel James Horton

Technical Manager

Parker Software

Posted By: ZekelmanEDI
Date Posted: 25 Aug 2017 at 8:56am
Okay that makes sense I'm hoping the customer will revert back to their normal way of sending us the files but if they don't glad there is an option.

Posted By: FredrickM
Date Posted: 31 Oct 2018 at 7:17am
Which of those methods is more beginner friendly, Daniel?

Posted By: Biker-Jim
Date Posted: 01 Nov 2018 at 4:41am
"Alternatively, you could take the CSV and save that to a folder and use the" rel="nofollow - Excel/CSV account type to read the file directly. "

I would say the second method. Bear in mind that ThinkAutomation will process each individual row on the spreadsheet as a new message.

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